Our People
Our airports are major sources of employment in their regions. The jobs of over 2,500 people within MAG and many thousands more across the community depend on our business. We aim to be an employer of choice, attracting a committed, diverse workforce and supporting them throughout their careers with us.
Our Approach
We have clear performance standards in place for our employees and provide competitive pay and rewards as well as recognition for excellence. We are continually improving communication and engagement across the Group.
Health and Safety
The health, safety and security of our employees and all who work at, or travel through, our airports is a priority for MAG. All our airports have safety management systems that are regularly audited.
Employee Engagement
Our employees' ideas and opinions are highly valuable to us. We introduce measures to address issues raised in our annual Employee Opinion Survey, and our Innovation Initiative helps bring employees' brilliant ideas to life.
Training and Development
It can be a challenge to match the skills of our local communities to the employment opportunities at our airports. We therefore invest in local training and recruitment as well as in the development of existing employees' careers.
Diversity
By recruiting a workforce that reflects the diversity of the regions we serve, we can better meet the diverse needs of our passengers. Our airports promote equal treatment for all.
Our successes
We are working towards our objective of being an employer of choice.
- In 2009/10 we set up a people strategy linked to our business strategy but focused entirely on our people, to ensure open communication, strong leadership, development opportunities and clear performance standards support our people.
- We now have Group-wide Investors in People accreditation.
- We are continually acting on the feedback received through our Employee Opinion Survey.
- In 2009/10 we introduced a Group-wide online Colleague Achievement Review process and launched Airport Learn to support lifelong learning among Manchester Airport employees.