Terminal Operations Manual


The Manchester Airport (MA) Terminal Operations Manual provides a reference guide to all the procedures and policies pertaining to the safe and efficient running of terminal operations.

The manual provides a list of

essential contacts in all three terminals
standard operating procedures and policies
contingency plans
security and safety policies
other miscellaneous policies relating to terminal operations.

The manual is available to all operational staff at MA. If you have already been given access you can go to the terminal operations manual page now and login. If you do not have access yet then you can request access using your Manchester Airport email address by visiting the register page.